> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.danaconnect.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Add a sender to my senders list

To start sending emails, you have to have a senders list configured with the email address authorized to send emails on behalf of your company, and this is needed only for email messages.

1. To add a sender to your sender list, go to the Conversation Manager.  

![](https://storage.crisp.chat/users/helpdesk/website/20c17c74d739e400/screen-shot-2020-03-02-at-4574_1nx2zwo.png)

2. Create a new Conversation or select a previous conversation from the list.

![](https://storage.crisp.chat/users/helpdesk/website/20c17c74d739e400/screen-shot-2020-03-02-at-5022_587qd8.png)

3. Select the email channel or an empty conversation, name your conversation and select your contact list or just skip that step and click on create.

![](https://storage.crisp.chat/users/helpdesk/website/20c17c74d739e400/screen-shot-2020-03-03-at-7485_1sfnnum.png)

4. Click on the start button.

![](https://storage.crisp.chat/users/helpdesk/website/20c17c74d739e400/screen-shot-2020-03-03-at-7512_115yhxd.png)

5. Add an Email Node to your conversation.

![](https://storage.crisp.chat/users/helpdesk/website/20c17c74d739e400/screen-shot-2020-03-03-at-7533_15s9shf.png)

6. Click on the add the sender email icon.

![](https://storage.crisp.chat/users/helpdesk/website/20c17c74d739e400/screen-shot-2020-03-13-at-3205_1vzft7o.png)

7. Write down the email address you want to add and click on accept.

![](https://storage.crisp.chat/users/helpdesk/website/20c17c74d739e400/screen-shot-2020-03-13-at-3240_1fo6xar.png)

8. Then, you will receive an email verifying your address. Click on the link "Verify this Email Address".

![](https://storage.crisp.chat/users/helpdesk/website/20c17c74d739e400/screen-shot-2020-03-03-at-9560_1ld1acd.png)

9. You will get a message confirming the verification was made.

![](https://storage.crisp.chat/users/helpdesk/website/20c17c74d739e400/screen-shot-2020-03-03-at-1002_19s4oun.png)

10. Go to your Conversation in the Conversation Manager. Close the email node you were working in, to refresh it, and then your email will appear in the sender's list.

![](https://storage.crisp.chat/users/helpdesk/website/20c17c74d739e400/screen-shot-2020-03-13-at-3270_8asfzx.png)