Add a sender to my senders list

To start sending emails, you have to have a senders list configured with the email address authorized to send emails on behalf of your company, and this is needed only for email messages.

1. To add a sender to your sender list, go to the Conversation Manager.

2. Create a new Conversation or select a previous conversation from the list.

3. Select the email channel or an empty conversation, name your conversation and select your contact list or just skip that step and click on create.

4. Click on the start button.

5. Add an Email Node to your conversation.

6. Click on the add the sender email icon.

7. Write down the email address you want to add and click on accept.

8. Then, you will receive an email verifying your address. Click on the link "Verify this Email Address".

9. You will get a message confirming the verification was made.

10. Go to your Conversation in the Conversation Manager. Close the email node you were working in, to refresh it, and then your email will appear in the sender's list.

Updated on: 08/11/2021