Articles on: Inbound Manager

Incoming SMS Inbound Campaign

Generate campaigns that allow the client to interact via SMS, where the system receives the incoming message and responds accordingly. This functionality enables two-way communication and improves engagement by allowing clients to send responses directly through SMS.

- Set up the campaign: Create the campaign that includes the SMS inbound node.
- Configure responses: Define how the system should respond to different incoming messages, whether it's an acknowledgment, information request, or another action.
- Monitor interactions: Track the incoming messages and the corresponding system responses to ensure the campaign is running smoothly.

Using the SMS inbound functionality can enhance client interaction and provide a more dynamic communication channel.

Updated on: 09/03/2024

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