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• Configure the SPF for your domain

  You can read the article below or watch a video explanation Before sending emails from DANAConnect, SPF configuration is required to authorize DANAConnect's servers to send emails on behalf of your company's domain name. Sender Policy Framework (SPF) is an email validation system designed to prevent email spam by detecting email spoofing, a common vulnerability, by verifying sendeSome readers

• Create or import a basic contact list

  You can read the article below or watch the video tutorial To start sending emails or SMS from your conversations, you have first to create a contact list with at least the email or phone numbers of the people you want to contact. You can watch this video on Vimeo or read the step by step below. From the Home screen, click on the Contact Manager application icon ![clickPopular

• Add a sender to my senders list

  To start sending emails, you have to have a senders list configured with the email address authorized to send emails on behalf of your company, and this is needed only for email messages. To add a sender to your sender list, go to the Conversation Manager. Create a new Conversation or select a previous conversation from the list. ![](https://storage.crisp.chat/users/helpFew readers

• Start sending emails

  You can read the article below or watch a video tutorial To create and send a message (or series of messages) via email, go to the Conversation Manager. Create a new Conversation. SelectPopular

• Start sending SMS

  You can read the article below or watch a video tutorial To create and send a text message (or series of messages) go to the Conversation Manager Create a new Conversation Select the text messageSome readers