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• Adding Filters - Bounced Email filter

  The bounced Email filter allows you to mark directly in a field in your database those email addresses that bounced and the reason why they bounced. When activating a conversation, DANAConnect allows you to add a filter to your communications, so you can take action after the filter, like, for example, sending through another channel or updating your contact list with information that identifies the reason why the email bounced. To use this filter, you must follow the next steps: Enter thePopular

• How to activate a Conversation

  Once you are done editing your conversation, close the node your were working in and click on Activate. Click on select to select the contact list Select the contact list you want to use for this communication 4. The system willSome readers

• Adding Filters - Opened email filter for dripping

  You can read the article below or watch the video tutorial The opened email filter is used to create a Follow up campaign or automation, so after a few days, a second message is sent to those contacts who did not open your first email or you can configure to trigger any other action after the email is opened. After the first node, it is necessary to add an update node to record the updated data in your ContSome readers

• Adding filters - Invalid Attachment filter

  With the Invalid Attachment filter it is possible to update a field of your database for those messages that were filtered because there was an error with its attachment file. When sending attachments, DANAConnect allows you to add a filter to your communications to identify which of the attachment files were invalid. To effectively use this filter you must follow these steps: Enter the Conversation Manager ![](https://storage.crisp.chat/users/helpdesk/website/20c17c74d739e400/1_8knrzhSome readers

• Personalized messages - Adding dynamic content with tags and labels

  Add tags to your messages for extracting personalized content from your contact list database. Labels are tags that, inserted into the content of the message, represent an existing field within the Contact list (Database). They are replaced in the final message with specific information for each contact, to personalize the message. Labels can be added in the same way for Emails and text messages (SMS). The format for the dynamic content tags are like this: $s{tagname} From the conversationFew readers

• Adding Filters - Link clicked event

  The link clicked event allows you to directly update a field of your database with the links that have been clicked and record the IP addresses from where they were linked. When activating a communication, DANAConnect allows you to add a filter to your communications to identify the link and the IP address from which the click was made. To effectively use this filter you must: Enter Conversation ManagerFew readers