With the Invalid Attachment filter it is possible to update a field of your database for those messages that were filtered because there was an error with its attachment file.

When sending attachments, DANAConnect allows you to add a filter to your communications to identify which of the attachment files were invalid.

To effectively use this filter you must follow these steps:

Enter the Conversation Manager



Access a conversation or create a new one



Create a first node and second of your conversation



After these node are created click on the filter funnel and then you can configure the Error filter in File Attachment



5 . After you save the new filter the icon for the filter will change to a folder with a red alert icon. Then you can continue with the following steps of your communication that will happen only in the case there is an error with the attachment.

Was this article helpful?
Cancel
Thank you!