Articles on: Conversations Manager

Cancel a Communication

To cancel an active communication, you must follow these steps:

Access the Communications section: Go to the "Communications" area from the main dashboard.
Locate the active communication: Find the communication you wish to cancel from the list of active communications.
Select the communication: Click on the communication to view its details.
Click on "Cancel": You will find a "Cancel" button or option within the communication details. Click it to stop the communication from being sent to any further recipients.
Confirm the cancellation: A confirmation dialog will appear. Confirm that you want to cancel the communication.

Once canceled, the communication will no longer be sent to any remaining recipients, and you will receive a notification confirming the cancellation.

Updated on: 09/03/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!