Articles on: Conversations Manager

Cancel a Communication

To cancel an active communication, you must follow these steps:


  1. Access the Communications section: Go to the "Communications" area from the main dashboard.
  2. Locate the active communication: Find the communication you wish to cancel from the list of active communications.
  3. Select the communication: Click on the communication to view its details.
  4. Click on "Cancel": You will find a "Cancel" button or option within the communication details. Click it to stop the communication from being sent to any further recipients.
  5. Confirm the cancellation: A confirmation dialog will appear. Confirm that you want to cancel the communication.


Once canceled, the communication will no longer be sent to any remaining recipients, and you will receive a notification confirming the cancellation.


Updated on: 09/03/2024

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